Terms & Conditions
INTRODUCTION
BY ACCESSING, USING, OR PURCHASING PRODUCTS THROUGH THE WEBSITE WWW.SHY-NEEN.COM (REFERRED TO AS THE "WEBSITE" OR "SITE"), YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE REFRAIN FROM USING THE SITE.
OTHER SITE POLICIES
IN ADDITION TO THESE TERMS AND CONDITIONS, PLEASE REVIEW OUR SITE POLICIES, INCLUDING THE RETURN POLICY, PRIVACY POLICY, AND DATA AND COOKIES SETTINGS. THESE POLICIES ARE INCORPORATED INTO THESE TERMS AND CONDITIONS AND APPLY TO YOUR USE OF THE SITE AND PURCHASE OF PRODUCTS ("PRODUCT"). IF YOU DO NOT AGREE TO OUR SITE POLICIES, PLEASE DO NOT USE THE SITE. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE SITE, SITE POLICIES, AND THESE TERMS AND CONDITIONS AT ANY TIME. IF ANY CONDITION IS DEEMED INVALID, VOID, OR UNENFORCEABLE, IT WILL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING CONDITIONS.
ACCESS TO THE SITE
YOU ARE RESPONSIBLE FOR ENSURING THAT YOUR EQUIPMENT (COMPUTER, LAPTOP, NETBOOK, TABLET, OR MOBILE DEVICE) MEETS THE NECESSARY TECHNICAL SPECIFICATIONS TO ACCESS AND USE THE SITE AND IS COMPATIBLE WITH IT.
WE MAY RESTRICT ACCESS TO CERTAIN FEATURES, PARTS, OR CONTENT OF THE SITE, OR THE ENTIRE SITE, TO REGISTERED USERS. YOU MUST PROVIDE ACCURATE REGISTRATION DETAILS IF REQUIRED. IF YOU ARE PROVIDED WITH A LOG-ON ID (SUCH AS A USERNAME AND PASSWORD), YOU MUST KEEP THIS INFORMATION CONFIDENTIAL AND NOT SHARE IT WITH OTHERS. YOU ARE RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR LOG-ON ID AND MUST NOTIFY US IMMEDIATELY OF ANY UNAUTHORIZED USE OR SECURITY BREACH. WE RESERVE THE RIGHT TO DISABLE ANY LOG-ON ID IF YOU FAIL TO COMPLY WITH THESE TERMS AND CONDITIONS OR PROVIDE FALSE REGISTRATION DETAILS.
OPERATION OF WEBSITE AND DELIVERY OF SERVICES
SHYNEEN HAS PARTNERED WITH MOLLIE, A PAYMENT PROCESSING PARTNER TO HANDLE VARIOUS ASPECTS OF THE WEBSITE'S OPERATIONS. THESE SERVICES INCLUDE PAYMENT PROCESSING, CUSTOMER SERVICE, HOSTING, AND DELIVERY LOGISTICS. THE PROVIDER MAY CHARGE FOR THESE SERVICES, AND THE CHARGES WILL BE SHOWN PRIOR TO CHECKOUT AND YOUR PURCHASE OF THE PRODUCTS.
PRODUCTS
THE PRODUCTS AVAILABLE ON THE WEBSITE ARE OWNED AND SOLD BY SHYNEEN. WHILE WE STRIVE TO PROVIDE ACCURATE DESCRIPTIONS OF THE PRODUCTS, WE CANNOT GUARANTEE THAT ALL DESCRIPTIONS ARE COMPLETELY ACCURATE, RELIABLE, OR ERROR-FREE. PLEASE NOTE THAT THE PRODUCT IMAGES ON THE WEBSITE ARE FOR ILLUSTRATIVE PURPOSES ONLY, AND THE ACTUAL COLORS MAY VARY DEPENDING ON YOUR MONITOR SETTINGS.
PURCHASE FOR PERSONAL USE ONLY
YOU MAY PURCHASE PRODUCTS ON THE SITE ONLY FOR PERSONAL USE AND NOT FOR RESALE. BY PLACING AN ORDER, YOU CERTIFY THAT YOU ARE PURCHASING PRODUCTS FOR PERSONAL USE ONLY AND NOT FOR RESALE. NEITHER SHYNEEN NOR THE PROVIDER WILL BE LIABLE FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.
ORDERING AND AVAILABILITY
TO PLACE AN ORDER, CLICK ON THE ITEMS YOU WISH TO PURCHASE AND FOLLOW THE ON-SCREEN PROMPTS. YOU CAN REVIEW AND CORRECT ANY INPUT ERRORS IN YOUR ORDER BEFORE SUBMITTING IT BY CLICKING THE "PAY NOW" BUTTON ON THE CHECKOUT PAGE. ALL ORDERS ARE SUBJECT TO EMAIL CONFIRMATION. PLEASE NOTE THAT RECEIVING AN EMAIL ACKNOWLEDGING YOUR ORDER DOES NOT MEAN THAT YOUR ORDER HAS BEEN ACCEPTED. YOUR ORDER CONSTITUTES AN OFFER TO US TO BUY A PRODUCT, AND WE HAVE THE DISCRETION TO DECLINE OR ACCEPT YOUR ORDER. THE CONTRACT BETWEEN YOU AND US WILL BE FORMED WHEN WE SEND YOU THE DISPATCH CONFIRMATION. PLEASE BE AWARE THAT PRODUCT AVAILABILITY IS NOT GUARANTEED AS THE PRODUCTS DISPLAYED ON THE SITE MAY BE OUT-OF-STOCK OR DISCONTINUED.
REFUND POLICY
WE UNDERSTAND THAT SOMETIMES A RETURN OR REFUND MAY BE NECESSARY. OUR REFUND POLICY GOVERNS THE PROCESS FOR RETURNING PRODUCTS AND RECEIVING REFUNDS. BY USING OUR WEBSITE AND MAKING A PURCHASE, YOU AGREE TO COMPLY WITH AND BE BOUND BY THIS REFUND POLICY.
RETURN ELIGIBILITY
TO BE ELIGIBLE FOR A RETURN, THE PRODUCT MUST BE UNUSED, IN ITS ORIGINAL PACKAGING, AND IN THE SAME CONDITION AS WHEN YOU RECEIVED IT. YOU MUST INITIATE THE RETURN PROCESS WITHIN 30 DAYS FROM THE DATE OF DELIVERY. PLEASE NOTE THAT CERTAIN PRODUCTS MAY NOT BE ELIGIBLE FOR RETURN DUE TO HYGIENE OR SAFETY REASONS, AND THIS WILL BE INDICATED ON THE PRODUCT PAGE. IN ANY CASE, NO RETURN WILL BE GRANTED FOR SIZE REPLACEMENTS AND/OR APPRECIATION DISCREPANCY.
RETURN PROCESS
IF YOU WISH TO RETURN A PRODUCT, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM WITHIN THE SPECIFIED TIMEFRAME. THEY WILL PROVIDE YOU WITH DETAILED INSTRUCTIONS ON HOW TO PROCEED WITH THE RETURN. YOU MAY BE REQUIRED TO PROVIDE PROOF OF PURCHASE AND ADDITIONAL INFORMATION ABOUT THE REASON FOR THE RETURN.
UPON RECEIVING YOUR RETURN REQUEST, WE WILL ASSESS THE PRODUCT TO ENSURE IT MEETS THE ELIGIBILITY CRITERIA. IF APPROVED, YOU WILL BE PROVIDED WITH A RETURN AUTHORIZATION NUMBER AND INSTRUCTIONS FOR SHIPPING THE PRODUCT BACK TO US. PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR THE RETURN SHIPPING COSTS UNLESS THE RETURN IS DUE TO OUR ERROR.
SHIPPING COST
WHEN YOU MAKE A PURCHASE ON OUR WEBSITE, ANY SHIPPING OR HANDLING CHARGES PAID AT THE TIME OF PURCHASE ARE NON-REFUNDABLE. THIS MEANS THAT IF YOU DECIDE TO RETURN A PRODUCT FOR A REFUND, THE ORIGINAL SHIPPING OR HANDLING CHARGES WILL NOT BE INCLUDED IN THE REFUND AMOUNT. YOU WILL BE RESPONSIBLE FOR COVERING THE COST OF RETURN SHIPPING UNLESS THE RETURN IS DUE TO OUR ERROR.
IF YOU HAVE ANY FURTHER QUESTIONS OR CONCERNS ABOUT SHIPPING COSTS OR OUR REFUND POLICY, PLEASE FEEL FREE TO CONTACT OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE.
REFUND OPTIONS
ONCE WE RECEIVE THE RETURNED PRODUCT AND VERIFY ITS CONDITION, WE WILL PROCESS THE REFUND BASED ON YOUR ORIGINAL PAYMENT METHOD. THE REFUND MAY TAKE UP TO 14 DAYS TO BE CREDITED BACK TO YOUR ACCOUNT, DEPENDING ON YOUR FINANCIAL INSTITUTION. PLEASE NOTE THAT ANY SHIPPING OR HANDLING CHARGES PAID AT THE TIME OF PURCHASE ARE NON-REFUNDABLE.
PRODUCT WARRANTIES
SOME PRODUCTS MAY COME WITH MANUFACTURER WARRANTIES, AND THE TERMS AND CONDITIONS OF THOSE WARRANTIES ARE PROVIDED BY THE RESPECTIVE MANUFACTURERS. WE ARE NOT RESPONSIBLE FOR ANY WARRANTY CLAIMS OR SERVICES. PLEASE REFER TO THE PRODUCT DOCUMENTATION OR CONTACT THE MANUFACTURER DIRECTLY FOR WARRANTY-RELATED INQUIRIES.
DISCLAIMER OF LIABILITY
WE STRIVE TO PROVIDE ACCURATE AND RELIABLE INFORMATION ON OUR WEBSITE. HOWEVER, WE CANNOT GUARANTEE THAT ALL DESCRIPTIONS, IMAGES, PRICING, OR OTHER CONTENT ON THE SITE ARE COMPLETELY ACCURATE, RELIABLE, OR ERROR-FREE. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.
IN NO EVENT SHALL SHYNEEN, ITS AFFILIATES, OR ITS PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE, THE PURCHASE OF PRODUCTS, OR THE INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
GOVERNING LAW AND JURISDICTION
THESE TERMS AND CONDITIONS, INCLUDING THE REFUND POLICY, ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS. ANY DISPUTE OR CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS.
CHANGES TO TERMS AND CONDITIONS
WE RESERVE THE RIGHT TO MAKE CHANGES TO THESE TERMS AND CONDITIONS, INCLUDING THE REFUND POLICY, AT ANY TIME WITHOUT PRIOR NOTICE. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS PERIODICALLY FOR ANY UPDATES OR MODIFICATIONS.
CONTACT US
IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THESE TERMS AND CONDITIONS OR OUR REFUND POLICY, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE AT CONTACT@SHY-NEEN.COM